Job Details

[Customer Service / Remote] - Anywhere in U.S. / $26.15+ per hour / Medical, dental & vision / 401k / PTO / WFH stipend - As a Customer Care Associate at Headway, you will: Provide exceptional customer service to clients via phone, email, and chat; Respond to inquiries and resolve any issues in a timely and professional manner; Handle and resolve customer complaints, escalating to management when necessary; Maintain accurate and detailed records of all customer interactions and transactions; Collaborate with cross-functional teams to improve processes and procedures; Stay updated on company products, services, and policies to effectively assist customers...Hiring Immediately >>