[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from clients regarding their cases, ensuring all necessary details are accurately logged; Assist clients in navigating their cases by providing updates and information about the legal process; Address and resolve client issues or concerns in a professional and empathetic manner, escalating complex situations to the appropriate team members when necessary; Support administrative tasks as needed, including data entry, managing schedules, and organizing client files...Hiring Immediately >>